If you have damage, you can submit a claim by fully completing a damage report form on the website of the municipality of Zaanstad .
The municipality sends the claim to insurer Centraal Beheer Achmea. The damage is settled directly by Centraal Beheer. If there is an excess, this will be arranged with the legal entity. Questions about the status of the settlement can be submitted directly to Centraal Beheer. The municipality will be notified of how the claim has been handled.
The organization for which the person performs voluntary work will have to declare that the damage occurred during voluntary work. The municipality can also check with the associations or organizations whether someone is justified in submitting a claim.